Welcome to M.O.T Enterprise Ltd. These Terms & Conditions outline the rules and conditions for using our website and purchasing our concrete blocks, paving products, breeze blocks, and other products. By placing an order or using our website, you agree to these Terms & Conditions.
About Us
M.O.T Enterprise Ltd is a Tongan-owned business providing quality concrete masonry products for residential, commercial, and construction projects. Our products include concrete hollow blocks, breeze blocks, paving products, and other concrete products. Through our online store, customers can view our products, place orders, and arrange collection or delivery where available.
Orders & Payments.
Customers may place orders through our website or directly with M.O.T Enterprise Ltd. All orders are subject to product availability and confirmation by us.
Prices displayed on our website are in Tongan PaŹ»anga (TOP) unless otherwise stated.
Payment must be made using one of the payment methods available at checkout or as otherwise agreed with M.O.T Enterprise Ltd.
An order is not considered confirmed until payment or other agreed payment arrangements have been received and accepted by us.
For large, special, or made-to-order purchases, additional payment terms or a deposit may apply.
Shipping and Delivery
M.O.T Enterprise Ltd offers delivery and collection options for our concrete products. Delivery availability and charges depend on the order quantity, product type, and delivery location.
Customers are responsible for providing accurate delivery information and ensuring that the delivery site is reasonably accessible and safe for our delivery vehicles and unloading equipment.
Delivery dates and times provided are estimates and may be affected by weather, road conditions, vehicle availability, product availability, or other circumstances beyond our reasonable control.
For deliveries outside Tongatapu, including HaŹ»apai and VavaŹ»u, additional freight and handling arrangements may apply. Customers will be advised of applicable charges before the order is confirmed.
Returns and Refunds
Customers should inspect products upon collection or delivery. If products are damaged, defective, or incorrect, please contact M.O.T Enterprise Ltd as soon as reasonably possible.
Returns, replacements, or refunds will be considered in accordance with our Refund & Returns Policy. Products that have been used, installed, altered, or damaged after delivery may not be eligible for return, except where required by law.
For full details, please see our Refund & Returns Policy.
Product Information
We make every reasonable effort to ensure that product descriptions, dimensions, images, availability, and prices displayed on our website are accurate.
Concrete products may have natural variations in colour, texture, finish, and appearance. Minor variations may occur between production batches and are not necessarily considered defects.
Product images on our website are provided for illustration purposes and the actual product may vary slightly from the image shown.
M.O.T Enterprise Ltd reserves the right to correct errors, update product information, change prices, or modify product availability when necessary.
Account Registration
Customers may create an account on our website to make ordering easier, view order information, and manage their account details.
Customers are responsible for providing accurate information and keeping their login details and password secure.
M.O.T Enterprise Ltd reserves the right to suspend or close an account if it is being used fraudulently, unlawfully, or in a way that may harm our business or other customers.
Intellectual Property
All content on this website, including the M.O.T Enterprise Ltd name, logo, product photographs, images, graphics, designs, descriptions, and other website content, is owned by or used with permission by M.O.T Enterprise Ltd unless otherwise stated.
Our website content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission from M.O.T Enterprise Ltd.
Privacy
M.O.T Enterprise Ltd respects the privacy of our customers. Personal information provided through our website, including information supplied when placing an order or creating an account, will be handled in accordance with our Privacy Policy.
For more information about how we collect, use, store, and protect your personal information, please see our Privacy Policy.
Limitation of Liability
To the extent permitted by law, M.O.T Enterprise Ltd will not be responsible for indirect, incidental, or consequential loss arising from the use of our website or products.
Customers are responsible for ensuring that products purchased are suitable for their intended use and are installed or used appropriately.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under the laws of the Kingdom of Tonga.
Governing Law
These Terms & Conditions are governed by the laws of the Kingdom of Tonga. Any dispute arising from the use of our website, the purchase of our products, or these Terms & Conditions will be handled in accordance with the applicable laws of the Kingdom of Tonga.
Contact Information
If you have any questions about these Terms & Conditions, an order, delivery, return, or any of our products, please contact M.O.T Enterprise Ltd through the contact details provided on our website.
M.O.T Enterprise Ltd
MaŹ»ufanga, Kingdom of Tonga
Please visit our Contact page for our current telephone, email, and other contact information.
